Khimji Poonja Freight Forwarders (KPFFPL), custom house agency and freight forwarding solutions provider with over 75 years of operational expertise, has received approval by ISOQAR, one of the first independent certification bodies in the United Kingdom (UK) to ISO Standard 9001:2008 till 22 November 2013 for their Quality Management System.
With over a century of market experience, domain expertise, state-of-the-art technology and best implementation of global best practices has resulted in consistent re-approval of ISO certification. Speaking on the development, Mr. Dilip Mulani, Director, Khimji Poonja, Freight Forwarders Pvt. Ltd said, “We are delighted to re-attain accreditation to ISO 9001:2008, which is another demonstration of our commitment to deliver high quality services that meet global standards of customer satisfaction. All 350 plus employees at Khimji Poonja Group have worked hard to make sure that our services related to clearance and forwarding of export and import are in compliance. This re-accreditation confirms our company’s quality management systems credentials are in place.”
ISO Standard 9001:2008 specifies the requirement for a quality management system where an organization needs to demonstrate its ability to consistently provide services that meets customer and applicable statutory and regulatory requirements. It aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.